The Rare Diamondss Experience
How It Works
From Surat to your door — the full Rare Diamondss experience, explained.
Rare Diamondss works differently from every jewellery brand you have bought from before. We are not a retailer with a showroom. We are not a designer with a markup. We are the source — and we ship directly to you. Here is exactly how it works, from the moment you discover us to the moment your piece arrives at your door.
Your journey — step by step
Browse our collection
Every piece in our collection is crafted in Surat and listed on our website with full diamond specifications — carat weight, cut, colour, clarity, and IGI report number. No mystery. No vague descriptions. Everything you need to make an informed decision is on the page.
Have questions? Message us first
Not ready to buy? That is completely fine. Message us on WhatsApp before you order — ask about the stone, the setting, the metal, the size, anything. Our team is available 24 hours a day, 7 days a week and will respond within minutes. We would rather you feel completely confident before purchasing than have any doubt after.
Select your options and add to cart
Choose your metal type — yellow, white, or rose gold — and your ring size. Every piece has a size guide linked directly on the product page. When you are ready, add to cart and proceed to checkout.
Pay securely through our website
Checkout is processed securely through our Shopify-powered website via PayPal. Your payment is protected by PayPal buyer protection — one of the strongest consumer protections available online. We never ask for bank transfers, wire payments, or payment links. Everything happens on our verified website.
Instant order confirmation
The moment your payment is confirmed, you receive a full order confirmation by email — your order number, item details, specifications, and estimated delivery date. We also send you a WhatsApp message confirming receipt of your order so you are never left wondering.
We send you your IGI certificate digitally
Before your piece even leaves Surat, we send you a digital copy of your IGI certificate via WhatsApp and email. You can verify it yourself on igi.org using the report number — confirm the exact carat weight, cut, colour, and clarity of your specific stone. You know exactly what is coming before it arrives.
Your piece is packed and dispatched from Surat
Your order is inspected, packed in our branded jewellery box with the original physical IGI certificate, and handed to our shipping carrier. You receive your tracking number via WhatsApp and email the moment it ships. Your package is fully insured from departure to delivery.
Delivered to your door in 5–7 business days
Your piece arrives at your US address within 5–7 business days, delivered by FedEx, DHL, or UPS. No customs fees. No surprise charges. No duties to pay. Just your piece — IGI certificate inside, ready to wear or gift.
We check in after delivery
Once your order is delivered, our team follows up on WhatsApp to make sure you are completely happy. This is not an automated message — it is a real conversation. If anything is not perfect, we are right there to resolve it. Your relationship with us does not end at the checkout.
How we are different
Traditional jewellery retail
- 5+ markups before it reaches you
- You pay for a supply chain, not just a diamond
- No direct contact with the maker
- Certificate often not included
- Support ends at purchase
Rare Diamondss
- Zero middlemen. One margin.
- You pay for the diamond, nothing else
- Hunnar and team on WhatsApp 24/7
- IGI certificate with every single order
- We check in after delivery. Always.
We are not a brand that sells diamonds. We are the people who make them — and we are available to you around the clock.
Ready to start? Or just have a question?
Message us on WhatsApp right now. We are available 24 hours a day, 7 days a week. Whether you are ready to buy, still browsing, or just curious — we are here for every part of the conversation.